Installation process of FactoryTalk Activation Manager

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    Release Notes

    It allows FactoryTalk enabled products to be activated via files generated by Rockwell Automation over the Internet.
    Version 4.05.01 (released 9/2020)

    Catalog Number FactoryTalk Activation 

     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     
     

     

     

     

     

    Requirements

    This release has the following requirements.

    System requirements for FactoryTalk Activation Manager version 4.05.01

    FactoryTalk Activation Manager works within the system requirements of all Rockwell Automation® software products. For the latest compatibility information, refer to the Product Compatibility and Download Center .

    Hardware requirements

    FactoryTalk Activation Manager does not have any specific hardware requirements. It runs on any hardware platform that supports the required software, either locally or on a virtual machine.

    Rockwell Automation recommends at least 80 MB of available drive space for FactoryTalk Activation Manager.

    Software requirements

    • Operating systems:

      FactoryTalk Activation Manager runs on 64-bit versions of the following Windows® operating systems:

        • Windows 10
        • Windows 10 Enterprise LTSC 2019
        • Windows Server® 2019
        • Windows Server 2012 R2
        • Windows Server 2012
        • Windows Server 2016
    • Internet browser:

        • Internet Explorer® 9.0 or later
    • Additional software:

      When you install FactoryTalk Activation Manager, if it is not already present, the following software is installed:

      • FactoryTalk Diagnostics version 6.11.00
      • .NET Framework 4.6
      • Wibu CodeMeter runtime version 7.10a
      • Flexera version 11.16.4.0

        If FactoryTalk Activation Manager Client computers are upgraded to Flexera version 4.04.00 or later, FactoryTalk Activation Manager Server computers must be upgraded to Flexera version 4.04.00 or later. For more information, see Knowledgebase Document ID: PN958 FactoryTalk Activation Unquoted Service Path Privilege Escalation  and Knowledgebase Document ID: QA48617 Managing Remote FactoryTalk Activation Manager Servers .

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      • Rockwell Windows Firewall Configuration Utility 1.00.12

    Features

    This release includes the following system features.

    System features for FactoryTalk Activation Manager version 4.05

    FactoryTalk Activation Manager version 4.05 has these new and enhanced features:

    New features

    • Support for disconnected renewal of activations

      Renew activations from a disconnected computer without an Internet connection by using a data file. A connected computer with an Internet connection is required. Use the data file to pass the necessary data between the disconnected and connected computers.

    • Preferential CodeMeter activation

      When configuring CodeMeter server settings, select the Use CodeMeter First check box to use CodeMeter activations before using Flexera activations of the same feature name.

    Enhanced features

    • Error message displays time limit for borrowing activations

      The error message when exceeding the time limit set in the Flexera options file for borrowing an activation displays the maximum number of hours allowed.

    Known Anomalies

    This release has the following known anomalies.

    Known Anomalies for FactoryTalk Activation Manager Version 4.05

    The following is a list of known anomalies at the time this version of FactoryTalk Activation Manager was released.

    • Language support is available in English only.

      The online help and release notes are available in English only. Some user interface text may still display in the selected operating system language if the operating system is set to one of these languages:

      • Chinese
      • Japanese
      • Portuguese
      • German
      • Spanish
      • French
      • Italian
      • Korean

    Functional Changes

    This release has the following functional changes from the previous release.

    Functional changes for FactoryTalk Activation Manager version 4.05

    FactoryTalk Activation Manager version 4.05 has the following change in functionality since the last release:

    • CodeMeter Run Network Server check box no longer selected by default during installation.

      The Run Network Server check box on the Advanced > Configure CodeMeter page is no longer selected by default during installation, as was done in FactoryTalk Activation Manager version 4.04. This change helps prevent automatic usage of the computer as a CodeMeter network server.

      If you had previously selected the check box, it remains selected when installing FactoryTalk Activation Manager version 4.05.

    Application Notes

    This release has the following application notes.

    Application notes for FactoryTalk Activation Manager version 4.05

    The following are the application notes for FactoryTalk Activation Manager.

    FactoryTalk Activation Manager version 4.04 supports renewing activations that have changed type from FlexNet to CodeMeter

    In FactoryTalk Activation Manager versions 4.04 and later, renewals of activations can include an activation type change from FlexNet to CodeMeter in addition to the expiration date change.

    This type change is supported only when the original FlexNet activation is bound to the computer and replaced with a CodeMeter activation bound to the computer.

    For dongles, perform a rehost of the original activation and a get of the renewed activation for the activation type. For example, a rehost is necessary when:

    • Changing from a FlexNet dongle to a CodeMeter dongle
    • Changing from a CodeMeter dongle to a FlexNet dongle
    • Activation is bound to a FlexNet dongle, a CodeMeter dongle, or a CodeMeter computer

    In FactoryTalk Activation Manager versions 4.02 and later, renewals of activations bound to dongles or computers are supported in which the technology is not changing.

    FactoryTalk Activation Manager versions 4.03 and earlier do not support renewing activations that have changed type from FlexNet to CodeMeter

    FactoryTalk Activation Manager versions 4.03 and earlier do not renew activations that have changed type from FlexNet to CodeMeter. Rockwell Automation recommends installing version 4.04, which supports renewing activations that have changed type from FlexNet to CodeMeter. If upgrading to version 4.04 is not possible, perform a rehost of the original activation and a get of the renewed activation for the activation type.

    FactoryTalk Activation Manager versions on client and server should match to support Subscription Portal License Manager

    If upgrading either activation servers or clients from FactoryTalk Activation Manager 4.00 or earlier, upgrade both the servers and clients to FactoryTalk Activation Manager 4.04.  

    Unavailable activations are listed only on FactoryTalk Activation Manager running on a server

    Expired FlexNet activations do not appear on FactoryTalk Activation Manager running on client machines. This behavior is by design, because expired activations cannot be acted upon from a client machine. On FactoryTalk Activation Manager running on a server, activations that are not available, because they have either expired or not yet reached their start date, are displayed as disabled and show a red icon. Hovering over the icon displays a tooltip that explains why the row is disabled.

    Rehost expired activations to remove them from the Find Available display.

    Removing CodeMeter server address from search path causes errors

    After a CM activation is borrowed, removing the CodeMeter server address from the search path on the Update Activation Search Path dialog box on the client PC causes these errors:

    • The return of the activation fails and this error appears: Borr.010: Server License not found.
    • In the Borrow date box in the Return Activations table, this text appears: Start time is not available. The source of the borrowed license may not be available.

    Date and time settings must match on client and server computers

    To borrow CodeMeter activations correctly, the date and time settings of the client and server computers must match within one minute. If the date and time settings do not match, unexpected behavior occurs, such as the failure to activate valid licenses.

    Borrowing or returning CodeMeter activations generates only client diagnostic message

    Borrowing or returning CodeMeter activations generates only a client diagnostic message. However, borrowing or returning FlexNet Publisher (FNP) activations generates both server and client diagnostic messages.

    This is intended behavior.

    Updates to server search list

    Rockwell Automation recommends using FactoryTalk Activation Manager exclusively to make updates to the server search list. If using CodeMeter Web Admin to update the server search list, the updates may not reflect accurately in the FactoryTalk Activation Manager search list.

    Remote Desktop Connection to client computer running Windows Server limits return of activations and activation of products

    When using a remote desktop connection to a client computer running a Windows Server operating system, borrowed CodeMeter activations are not displayed, borrowed activations cannot be returned manually (they are automatically returned when they expire), and products relying on the borrowed activation cannot be activated. To work around these limitations, log into the client computer directly. Rockwell Automation recommends not using a Windows Server operating system on a computer that uses borrowed activations or points to a FactoryTalk Activation server.

    FactoryTalk Activation Manager is incompatible with Top Server 6 software

    For FactoryTalk Activation Manager to operate correctly, Top Server 6 software must be uninstalled, and the FLEXID_LIBRARY_PATH environment variable must be removed.

    For more information on this issue, see Knowledgebase Document ID: BF14522 FactoryTalk Activation Manager: FTAManager has stopped working .

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    Sign in to your Rockwell Automation account to view Knowledgebase articles.

    VeriSign Universal Root Certification Authority certificate

    If the VeriSign Universal Root Certification Authority certificate does not exist on the local computer, the certificate is installed while installing Rockwell Automation software. Use Microsoft Management Console (MMC) to view the certificate in Console Root > Certificates (Local Computer) > Trusted Root Certification Authorities > Certificates.

    Unattended or silent install

    Use command-line parameters to perform an unattended or silent installation of the software.

    Command-line parameters

    The following table identifies the installation command-line parameters. Command-line parameters are case-insensitive. However, if a specified value includes a space, be sure to enclose the value in quotation marks (for example, "value with spaces").

    Parameter
    Description
    /Q
    One of /Q and /QS is required if /Record is not specified.
    Installs the product in the silent mode without any user interface.
    /QS
    One of /Q and /QS is required if /Record is not specified.
    Installs the product in the unattended mode without user interaction during installation, and shows the progress, errors, or complete messages on the user interface.
    /IAcceptAllLicenseTerms
    Required for /Q or /QS.
    Specifies that you read and acknowledge all license agreements, and agree to continue the installation.
    /AutoRestart
    Optional. If specified, the computer restarts automatically after the installation if a restart is required to complete the installation. If a restart is not required, the parameter is ignored.
    /SetupLanguage
    Optional. Specifies which language is displayed during the install process.
    The value must be one of the following:
    • ENU
    • CHS
    • DEU
    • ESP
    • FRA
    • ITA
    • JPN
    • KOR
    • PTB
    If this parameter is omitted, the default language is the user or system user interface language.
    /Record
    Optional. Records inputs to a recording file.
    /Playback
    Optional. Plays back a recorded file.
    /DisableAutoRenew
    Optional. If specified, disables the FactoryTalk Activation Manager from automatically connecting to the Rockwell Automation Activation service to query for renewed activations to download. Activations are renewed automatically by default.

    Examples

    The following examples show how to use the installation commands.

    • For a silent install with default parameters:

    Setup.exe /Q /IAcceptAllLicenseTerms

    • For an unattended install with customized parameter:

    Setup.exe /QS /IAcceptAllLicenseTerms /AutoRestart /SetupLanguage=CHS

    • For launching an install with the /Record parameter to enter record mode:

    Setup.exe /Record

    • For launching an install with the /Playback parameter to enter playback mode:

    Setup.exe /Q /IAcceptAllLicenseTerms /Playback="C:\Filename.rec"

    Error codes

    The following table identifies the error codes that can be returned by an installation.

    Error Code
    Value
    Description
    ERROR_SUCCESS
    0
    Installation completed successfully.
    ERROR_INVALID_PARAMETER
    87
    One parameters is invalid.
    ERROR_INSTALL_USEREXIT
    1602
    Installation cancelled by user.
    ERROR_INSTALL_FAILURE
    1603
    Fatal error during installation.
    ERROR_BAD_CONFIGURATION
    1610
    Configuration data for product corrupt. Contact support personnel.
    ERROR_REBOOT_CONTINUE
    1641
    Restart required to continue installation.
    ERROR_SUCCESS_REBOOT_REQUIRED
    3010
    Restart required to complete installation. After restart, product is successfully installed.
    ERROR_REBOOT_PENDING
    3012
    Restart pending. Restart computer for installation to continue.


     

      

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